Privacy Policy

How we protect and handle your personal information

Corpus Fitness Ltd (trading as Corpus Health+Fitness) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

2. Information We Collect

2.1 Personal Information

When you book a retreat or engage our corporate services, we may collect:

  • Full name and contact details (email address, phone number, postal address)
  • Payment information (processed securely through our payment provider)
  • Emergency contact details
  • Dietary requirements and preferences
  • Health and medical information relevant to your safe participation
  • Company name and job title (for corporate bookings)

2.2 Marketing Communications

If you subscribe to our newsletter or marketing emails, we collect your email address and communication preferences.

2.3 Website Usage

  • IP address and browser information
  • Pages visited and time spent on our website
  • Cookies (see our Cookie Policy below)

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To process bookings, provide retreat or corporate wellness services, and communicate with you about your booking
  • Health and Safety: To ensure your safe participation by understanding relevant medical conditions and dietary requirements
  • Payment Processing: To process payments and maintain financial records
  • Marketing: To send you updates about future retreats and services (only with your consent)
  • Legal Compliance: To comply with legal obligations and resolve disputes
  • Service Improvement: To improve our services and understand customer needs

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract Performance: Processing necessary to fulfill our contract with you (booking and service delivery)
  • Consent: For marketing communications and non-essential uses
  • Legitimate Interests: For business operations and service improvement
  • Legal Obligation: To comply with financial and legal requirements

5. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Venue Providers: To arrange accommodation and facilities for retreats
  • Payment Processors: To securely process payments
  • Email Service Providers: To send booking confirmations and communications
  • Legal Authorities: When required by law or to protect our legal rights

All third parties are required to maintain appropriate security measures and use your data only for the purposes we specify.

6. Data Retention

We retain your personal data for the following periods:

  • Booking and Payment Data: 7 years (to comply with financial record-keeping requirements)
  • Marketing Data: Until you unsubscribe or request deletion
  • Health Information: Retained only as long as necessary for service delivery and safety
  • Website Usage Data: Typically 2 years or as specified in Cookie Policy

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (subject to legal obligations)
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hello@corpushealthfitness.com. We will respond within one month.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. These include secure servers, encrypted data transmission, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your personal data is primarily stored and processed within the UK. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.

10. Marketing Communications

We will only send you marketing communications if you have:

  • Explicitly opted in to receive them, or
  • Previously engaged with our services and have not opted out (soft opt-in for existing customers)

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us at hello@corpushealthfitness.com.

11. Cookies and Website Analytics

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how visitors use our website
  • Improve website functionality and user experience

You can control cookie settings through your browser. Most browsers allow you to refuse cookies or delete existing ones. Note that disabling cookies may affect website functionality.

12. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

13. Photography and Images

Photos and videos may be taken during retreats for promotional purposes. If we intend to use images featuring you in our marketing materials, we will seek your explicit consent. You may withdraw this consent at any time by contacting us.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with an updated date. Significant changes will be communicated to you by email where appropriate.

15. Complaints

If you have concerns about how we handle your personal data, please contact us at hello@corpushealthfitness.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: www.ico.org.uk or call 0303 123 1113.

16. Contact Us

For any questions about this Privacy Policy or our data practices:

Last Updated: December 2025

Questions About Your Data?

If you have any questions about how we handle your personal information, we're here to help.

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